Is your business suffering from a lack of reviews, or even worse, negative reviews? Nothing is worse for a business’s online presence than a reputation that is lacking. Word of mouth used to be king. People would ask their friends and neighbors when they wanted to buy a product or service from a reputable company. For the most part, that era has ended. People are now more likely to do research on their own on the internet than to ask their peers. If your business’s first impression on search engines is paired with a low rating or very few reviews, you’re much less likely to gain their business.
Your low or few ratings might not be your fault. As you are probably well-aware, it is much more difficult to get a customer to leave a positive review than a negative one. A customer can be absolutely thrilled with you and your business might never leave you a review. But if a customer is even slightly less-than-happy with what you have provided to them, they’re extremely likely to leave a review and spread their negative perception of you like wildfire. This is human nature, and it must be combated in order for your business to thrive online. All your marketing campaigns can be completely in-vain if your reputation isn’t in order. That’s why we recommend starting our Online Reputation Management campaign as quickly as possible. We will take your business out of obscurity or scrutiny and turn around your image online as quickly as possible.